Refund Policy

At MuscleBuild, customer satisfaction is our priority. We strive to provide high-quality gym supplements, but if you are not fully satisfied with your purchase, our refund policy ensures a hassle-free experience.

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1. Eligibility for Refund

You may be eligible for a refund if:

You received a damaged, defective, or incorrect product.

Your order was not delivered within the promised timeframe.

The product is unopened, unused, and in its original packaging.

Note: Refunds are not applicable for products that have been opened, used, or not in their original packaging due to health and safety regulations.

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2. Non-Refundable Items

We do not offer refunds for:

Opened or used supplements.

Products purchased during sales, promotions, or special discounts.

Items returned without prior approval.

Returns requested after 7 days from the delivery date.

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3. Refund Request Process

To request a refund, follow these steps:

1. Contact Us: Email trickpathhelp@gmail.com or call +91 3369028950 within 7 days of receiving your order.

2. Provide Details: Share your order number, reason for the refund request, and attach clear images if the product is damaged or incorrect.

3. Approval & Return: If your request is approved, you must return the product in its original packaging. Return shipping costs may apply unless the item was defective or incorrect.

4. Refund Processing: Once we receive and inspect the returned item, we will process your refund within 7-10 business days via the original payment method.

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4. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

Check your bank account.

Contact your bank or payment provider, as processing times may vary.

If the issue persists, reach out to us at trickpathhelp@gmail.com for assistance.

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5. Cancellation Policy

Orders can be canceled before they are shipped for a full refund.

Once an order is shipped, cancellation is not possible. You may request a return/refund after receiving the product (if eligible).

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6. Contact Us

For any refund-related inquiries, contact us at:

MuscleBuild
Newtown, Kolkata, West Bengal
📞 +91 3369028950
📧 trickpathhelp@gmail.com